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brand monitoring

Never miss a brand mention.

Alertly monitors conversations across LinkedIn, Reddit, X and more - then filters the noise so your team can focus on the mentions worth acting on.

7-day free trial · No credit card required
Social conversations move through Alertly. Relevant posts continue while low-relevance posts drop out at the filter.

1.2 million

Alerts delivered.

6

Sources

24/7

Monitoring

“Alertly is one of the best marketing investments we’ve made — we use it to track conversations about our brand and competitors and join conversations at exactly the right moment.”

Ana Bibikova Head of Marketing at Zenphi

People are talking about you.

Reputation.

Customer relationships.

Buying decisions.

Brand mention

Maya Reynolds posted on LinkedIn

The latest Northstar update broke our reporting exports. Has anyone heard back from support?

Reputation issue

u/financeoperator posted on Reddit

Northstar support still hasn’t replied after three days. Has anyone else had this issue?

Positive mention

@laurachen posted on X

The onboarding team at Northstar made our first international rollout much easier than expected.

Be the first to know

We send you the brand mentions that matter.

Delivered to you

Get daily or hourly alerts by email or Slack, so you don't have to keep checking another dashboard.

Only the signal

AI filters irrelevant chatter and surfaces the brand mentions that match what you're looking for.

Sources

Monitor your brand wherever people talk.

Track brand conversations across LinkedIn, Reddit, X, YouTube, Bluesky and Google News from one place.

Monitor what moves your brand.

Catch issues before they grow.

Spot complaints, negative experiences and reputation risks while there is still time to respond.

  • Catch complaints early
  • Track recurring customer issues
  • Give the right team time to respond
@customerdesk 4m ago Reputation issue

Three days after the Northstar outage and we still cannot export last month’s invoices. Has anyone heard back?

Be there when customers need you.

Find questions, feedback and conversations about your brand even when your account is not tagged.

  • Find untagged customer questions
  • Respond while the conversation is active
  • Turn feedback into better experiences
u/saasoperator 7m ago Customer question

Does Northstar support recurring international payouts, or would we need a second provider?

See how people really talk about your brand.

Track recurring praise, criticism and themes to understand how your brand is perceived.

  • See recurring praise and criticism
  • Understand the language customers use
  • Spot changes in perception over time
Daniel Kim 10m ago Brand perception

Northstar is easy to set up, but the reporting still feels built for finance teams rather than operators.

Find buyers already asking about your brand.

Catch people comparing options, requesting recommendations and asking whether your product is the right fit.

  • Find buyers asking about your brand
  • Catch recommendation requests
  • Join while the conversation is still open
Explore lead generation
Maya R. 9m ago Lead

Has anyone used Northstar for international payments with a 40-person finance team? We’re trying to decide this quarter.

Know when the story starts moving.

Catch important mentions and emerging conversations before they spread across channels.

  • Find emerging stories early
  • Track important public mentions
  • Keep communications teams informed
@marketbrief 13m ago Emerging story

Northstar has changed its partner terms with two weeks’ notice. Agencies are starting to compare notes.

Up and running in minutes.

01

Tell Alertly what to watch

Add your brand name, products, campaigns and relevant keywords.

02

We monitor the conversations

Alertly watches your selected sources for relevant brand discussions.

03

Get what matters

Important mentions land in Alertly, your inbox, Slack or API.

Ryan Craig CX Consultant

“Alertly was ridiculously easy to plug into my daily workflow. Once my keywords were dialed in, it started surfacing high-signal brand and market conversations at exactly the right time. It's been a win for both business and networking, and I'd highly recommend it.”

Don’t miss the mention that moves your brand.

Catch brand and competitor mentions across social media.

7-day free trial · No credit card required

Brand monitoring FAQs

Everything you need to know before you start monitoring your brand.

What is brand monitoring?

Brand monitoring is the process of tracking public conversations about your company, products and campaigns across social platforms, communities and news sources. It helps teams find customer questions, feedback and reputation issues while there is still time to act. It works alongside competitor monitoring and lead generation to give teams a wider view of their market.

What kinds of brand mentions can Alertly find?

Alertly can find direct brand mentions, product questions, complaints, positive recommendations, comparisons, customer feedback and other public conversations that match the names and keywords you choose to monitor.

Does someone need to tag my account for Alertly to find the conversation?

No. Alertly can surface relevant public conversations that mention your brand or monitored keywords even when the person does not tag your official account.

Which social networks does Alertly monitor?

Alertly currently monitors LinkedIn, Reddit, Twitter/X, YouTube, Bluesky and Google News.

Can Alertly monitor product names as well as company names?

Yes. You can monitor company names, product names, campaign names, common misspellings and other relevant phrases, then refine the setup as you learn which searches produce the most useful conversations.

How does Alertly filter irrelevant brand mentions?

Alertly uses AI filtering and relevance scoring to reduce low-value keyword matches and surface the conversations that better match your monitoring goals and criteria.

Can I track sentiment?

Yes. Alertly includes sentiment and relevance data that can help you sort, filter and prioritise brand conversations alongside your keywords and other available criteria.

Can brand alerts be delivered to Slack or email?

Yes. You can receive daily or hourly alerts by email or Slack, review mentions in Alertly, or access relevant results through the API.

How quickly are brand mentions detected?

You should start seeing alerts quickly after adding your brand names and keywords. Detection time and alert volume vary with the terms, filters and conversation activity around your brand.

Can I monitor multiple brands?

Yes. You can monitor multiple brand and product names. The amount you can track depends on your plan, so check pricing for the current limits.